Using the Virtual Platform

Preferred Browser

Google Chrome is the recommended browser for this platform. Some features may not work properly if you use other browsers. You may experience user interface issues if using Safari on iPhone or iPad. A mobile app is available: Learn more.

If you are unable to access the platform, please contact

Logging In

Please use the email address you registered for the conference with to sign into the venue. For the password, enter your first and last name. Once in, you can update your profile, upload your picture, and take time to navigate the virtual platform.

Get Social!

Share your experience and insights from the conference using the #SYNC2022 hashtag.

Program & Session Features

Full Agenda

The Agenda tab on the top menu shows the schedule for the entire conference. All times Eastern Standard.

Session Resources

Materials from the sessions will be available for download; click on the Resources tab to the right of the session video. They will also be available in the Resource Library after each session.


Questions are welcome and encouraged! To ask a question, click on the Q&A tab to the right of the session video.

On Demand Videos After the Event

Don’t worry about missing any content. Within 48 hours, all content from your educational experience will be available on the platform for future viewing.


Tech Requirements

The virtual conference platform is browser-based and mobile-friendly. All you will need is a device (desktop, laptop, tablet or phone) and an internet connection.

Google Chrome is the recommended browser for this platform. Some features may not work properly if you use other browsers such as Safari.

If you are not able to access the platform, please contact us immediately at so that we can rectify your problem before the start of the conference.


Get SYNC Updates

Sign up online to get SYNC updates year-round.


What if I miss a session?

We hope you will be able to join us for the full dynamic conference however we understand that is not always possible with everyone’s busy schedules. The good news is that all sessions will be available to registrants to watch on-demand post-conference.


Do I register for specific sessions?

Since the conference is virtual, you do not need to register for or select ahead of time the sessions that you want to attend. You can move around from session to session within the virtual platform and you will have an opportunity to view any sessions you missed on-demand after the conference.

Info Registration


The following free continuing education credits will be offered for those who attend the live SYNC 2022 sessions:

  • CME
  • CNE
  • CE
  • ACPE
  • ASWB

Jointly provided by Partners for Advancing Clinical Education (PACE) and HealthHIV, all CE, CME, CNE, ASWB and ACPE credits are supported by HealthHIV.

Credits will not be offered for recorded sessions as enduring material so be sure to participate in the live sessions to receive credit.