Using the Virtual Platform

Tips for using the SYNC 2021 Virtual Platform.

Preferred Browser

Google Chrome is the recommended browser for this platform. Some features may not work properly if you use other browsers. You may experience user interface issues if using Safari on iPhone or iPad. A mobile app is available: Learn more.

If you are unable to access the platform, please contact

Logging In

Please use the email address you registered for the conference with to sign into the venue. For the password, enter your first and last name. Once in, you can update your profile, upload your picture, and take time to navigate the virtual platform.

Get Social!

Share your experience and insights from the conference using the #SYNC2022 hashtag.

Program & Session Features

Full Agenda

The Agenda tab on the top menu shows the schedule for the entire conference. All times Eastern Standard.

Session Resources

Materials from the sessions will be available for download; click on the Resources tab to the right of the session video. They will also be available in the Resource Library after each session.


Questions are welcome and encouraged! To ask a question, click on the Q&A tab to the right of the session video.

On Demand Videos After the Event

Don’t worry about missing any content. Within 48 hours, all content from your educational experience will be available on the platform for future viewing.